At our platform https://local-food-delivery-and-meal-preparation.scoopsurge.com, also known as Local Food Delivery and Meal Preparation (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This Privacy Policy provides a detailed account of our approach to handling personal data in accordance with various global privacy standards, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant privacy laws.
This policy is designed to cover all aspects of your engagement with our website, applications, services, and products. Please be aware that this policy does not extend to external platforms, applications, products, or services that may be accessed through our platform, each of which will have its own privacy policy.
Our Privacy Policy details the processing activities we undertake when you engage with us in various ways, including:
- Using our applications and services as an authorized user
- Visiting any of our websites that are linked to this Privacy Statement
- Interacting with us through communications such as newsletters, emails, calls, or text messages (SMS/MMS)
In these interactions, we collect various types of personal data which may include:
- Account information you provide when signing up for our services
- Payment and financial details necessary to process transactions
- Purchase history to tailor services and offers to your preferences
- Mobile device identifiers used for service delivery and enhancing user experience
- Location data that helps us deliver location-specific services
- Feedback you provide to help us improve our offerings
- Social media information if linked with your account for social features or customer support
- Product and device information relevant to the services we provide
We collect this information through a variety of methods, including user input during sign-ups and interactions, automated technologies like cookies and tracking pixels, and third-party sources when they provide us with additional data in accordance with their privacy policies.
Our website employs cookies to enhance user experience, personalize content, and perform analytics. We categorize these cookies into Strictly Necessary, Preference, and Analytics, each with a specific purpose. Users have control over non-essential cookies through our Cookie Manager, where they can manage their preferences.
We are committed to retaining your personal data only for the time required by law or for the purposes for which it was collected. Once the purpose has been fulfilled and the legal requirement met, we take steps to delete or anonymize the data in our possession.
To safeguard your personal data, we have implemented organizational and technical measures such as encryption of communication and collaboration with reputable third-party processors who adhere to high standards of security and privacy.
We recognize the importance of protecting children’s privacy. Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children under this age without verifiable parental consent.
As a user, you have rights conferred by your jurisdiction’s privacy laws, which may include:
- Accessing, rectifying, or erasing your personal data
- Restricting the processing of your personal data
- Having your personal data transferred to another controller
- Objecting to certain types of processing, such as direct marketing
- The right to non-discrimination for exercising your privacy rights
- Filing an appeal or complaint with our Privacy Team or relevant data protection authorities
- Withdrawing consent at any time where consent was previously provided
Our Privacy Policy is subject to change. We will notify you of any such changes by posting the new Privacy Policy on our website.
For inquiries, unsubscribe requests, or if you have questions about your personal data, please reach out to us via email at contact@local-food-delivery-and-meal-preparation.scoopsurge.com, or through written correspondence to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy rights are respected.
